What Jean-Christophe does
- Organize information you choose
- Explain steps in plain language
- Prepare clear instructions
- Help find the right organization
Safety & privacy
Your binder belongs to you.
The client decides what is organized, who participates and what remains private. Payment or family relationship creates no automatic rights.
What he never does
- Request or retain passwords
- Perform a banking transaction
- Decide or sign for you
- Create secret access for a relative
When the service stops
- Disputed or unclear consent
- Suspected coercion or exploitation
- Active fraud or compromised account
- An unsafe environment
Permanent rule
Your secret access stays in your hands.
Jean-Christophe never asks for, types, copies, photographs, records or retains passwords, PINs, recovery codes or authentication codes.
Active fraud requires an immediate response from the right organization.
DLB is not an emergency service and does not continuously monitor messages. For a suspicious transaction or compromised account, contact your financial institution or provider immediately using official contact information. In immediate danger, call 911.
Privacy
Only what is needed, for a clear purpose.
No real client binder is transmitted through regular email, chat or a public form.
Ongoing consent
You may change permissions or stop the service.
Named family members
Each person receives only the permissions you choose.
No remote control
Screen sharing, if used, stays under your control.
Planned destruction
Temporary working copies follow documented closure and destruction.